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SF Bay Area / New York City / Los Angeles, USA (Remote)

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About Us

At Cora AI, we’re reimagining how B2B companies engage and delight their customers. Rather than simply augmenting humans with AI, we’re harnessing AI agents to rebuild customer operations from the ground up. Our goal is to orchestrate the perfect blend of digital and human touchpoints, enabling high-touch service at scale—while making customer relationships feel more human than ever.

Our founding team brings deep expertise building generative AI and automation platforms at organizations like BetterUp, LinkedIn, and Thoughtful AI. Now, backed by legendary investors from Acrew Capital, Emerson Collective, and Recall Capital, along with founders and executives from LinkedIn, BetterUp, Glean, Scale AI, and Gusto, we’re on a mission to transform enterprise customer experiences in the age of AI.

The Role

As one of our first engineering hires, you'll work directly with our technical co-founder to architect and build Cora from the ground up. You'll have significant influence over our roadmap and help establish our engineering culture.

What You'll Do

• Design and implement our core AI agent architecture and orchestration systems
• Build and optimize RAG pipelines for enterprise knowledge integration
• Develop contextual memory and knowledge graph systems that learn from every interaction
• Create AI observability and quality monitoring systems
• Build predictive models for customer health, churn risk, and growth opportunities
• Implement sentiment analysis and intent detection systems
• Design feedback loops that continuously improve our AI's performance

Requirements

• Bachelor's or Master's in Computer Science/Engineering or equivalent experience
• 5+ years of production ML engineering experience
• Strong expertise in modern LLM frameworks and RAG architectures
• Experience building and deploying production AI systems
• Experience with conversation AI and natural language processing